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Google Professional Data Analyst Hands-on Project: Cyclistic

Updated: Apr 15, 2022


 

 

It was a great opportunity to work on the Google Professional Data Analyst Certification via Coursera. Students are provided with three different options for their hands-on final projects and showcasing their technology and analysis skills after taking the course.

Code and summary of analyzing methods are in Kaggle's link above. The written report will be posted soon!


PROJECT INTRODUCTION

You are a junior data analyst working in the marketing analyst team at Cyclistic, a bike-share company in Chicago. The director of marketing believes the company’s future success depends on maximizing the number of annual memberships. Therefore, your team wants to understand how casual riders and annual members use Cyclistic bikes differently. From these insights, your team will design a new marketing strategy to convert casual riders into annual members. But first, Cyclistic executives must approve your recommendations, so they must be backed up with compelling data insights and professional data visualizations.

Characters and Team

  • Cyclistic: A bike-share program that features more than 5,800 bicycles and 600 docking stations. Cyclistic sets itself apart by also offering reclining bikes, hand tricycles, and cargo bikes, making bike-share more inclusive to people with disabilities and riders who can’t use a standard two-wheeled bike. The majority of riders opt for traditional bikes; about 8% of riders use assistive options. Cyclistic users are more likely to ride for leisure, but about 30% use them to commute to work each day.

  • Lily Moreno: The director of marketing and your manager. Moreno is responsible for the development of campaigns and initiatives to promote the bike-share program. These may include email, social media, and other channels.

  • Cyclistic marketing analytics team: A team of data analysts who are responsible for collecting, analyzing, and reporting data that helps guide Cyclistic marketing strategy. You joined this team six months ago and have been busy learning about Cyclistic’s mission and business goals — as well as how you, as a junior data analyst, can help Cyclistic achieve them.

  • Cyclistic executive team: The notoriously detail-oriented executive team will decide whether to approve the recommended marketing program.

Company Background

In 2016, Cyclistic launched a successful bike-share offering. Since then, the program has grown to a fleet of 5,824 bicycles that are geo-tracked and locked into a network of 692 stations across Chicago. The bikes can be unlocked from one station and returned to any other station in the system anytime. Until now, Cyclistic’s marketing strategy relied on building general awareness and appealing to broad consumer segments. One approach that helped make these things possible was the flexibility of its pricing plans: single-ride passes, full-day passes, and annual memberships. Customers who purchase single-ride or full-day passes are referred to as casual riders. Customers who purchase annual memberships are Cyclistic members. Cyclistic's finance analysts have concluded that annual members are much more profitable than casual riders. Although the pricing flexibility helps Cyclistic attract more customers, Moreno believes that maximizing the number of annual members will be key to future growth. Rather than creating a marketing campaign that targets all-new customers, Moreno believes there is a very good chance to convert casual riders into members. She notes that casual riders are already aware of the Cyclistic program and have chosen Cyclistic for their mobility needs. Moreno has set a clear goal: Design marketing strategies aimed at converting casual riders into annual members. In order to do that, however, the marketing analyst team needs to better understand how annual members and casual riders differ, why casual riders would buy a membership, and how digital media could affect their marketing tactics. Moreno and her team are interested in analyzing the Cyclistic historical bike trip data to identify trends.


Dataset Information

The datasets have a different name because Cyclistic is a fictional company. For the purposes of this case study, the data sets are appropriate and will enable you to answer the business questions. The data has been made available by Motivate International Inc. under this license. This is public data that you can use to explore how different customer types are using Cyclistic bikes. But note that data-privacy issues prohibit you from using rides' personally identifiable information. This means that you won't be able to connect past purchases to credit card numbers to determine if casual riders live in the Cyclistic service area or if they have purchased multiple single passes.

This analysis will into the previous 12 months of Cyclistic trip data. All of the original datasets are saved under .csv files and I will be using Python for this project.


Python Libraries included in this project: Pandas, Numpy, matplotlib, seaborn, plotply







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